One-Year Limited Warranty
Warranty Coverage
The90 warrants the Gem, Pendant, and Charger against manufacturing defects in materials and workmanship for one year from the date of original purchase. If a hardware defect arises, The90 will, at its discretion, repair the device or replace it with a functional equivalent.
Warranty Exclusions
This Limited Warranty does not cover:
Accidental Damage: Cracks to the Quartz Glass or metal gouges caused by drops, impact, or misuse.
Environmental Abuse: Damage resulting from high-pressure water (e.g., diving, water skiing) or extreme heat (e.g., saunas, steam rooms, or hot tubs).
Battery Neglect: Failure caused by "Deep Discharge"—leaving the device at 0% charge for more than 7 consecutive days.
Normal Wear: Subtle cosmetic changes to metal finishes or chains over time.